Shipping Policy

Last Updated: August 2026

At Wagluno, we are committed to delivering your order safely and efficiently. Please review our shipping policy below for information about processing times, shipping estimates, and order tracking.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

During periods of high order volume, processing times may be slightly delayed. If there is a significant delay in shipping your order, we will contact you via email.

Shipping Time

United States

Shipping Name	Transit Time	Shipping Cost
Economy	7 – 12 business days	6.66
Standard	7 – 12 business days	Free
Express	5 – 8 business days	20.20

 

Please note that delivery times are estimates and may vary depending on your location, carrier delays, weather conditions, or other unforeseen circumstances.

Shipping Costs

Shipping rates are calculated at checkout based on your location and order details.

We may occasionally offer free shipping promotions on eligible orders. Any applicable free shipping offers will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information. Tracking details may take 24–48 hours to become active.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. Wagluno is not responsible for orders shipped to incorrect addresses provided during checkout.

If you notice an error in your shipping address, please contact us as soon as possible before your order is processed.

Lost or Delayed Packages

While we work with trusted shipping partners, Wagluno is not responsible for delays caused by carriers, customs, weather conditions, or other circumstances beyond our control.

If your package appears lost, please contact our support team, and we will do our best to assist you.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery and include photos of the damaged item and packaging. We will review the issue and work toward a suitable resolution.

Contact Us

If you have any questions regarding shipping, please contact us through our Contact Us page.

Thank you for shopping with Wagluno. We appreciate your trust and look forward to serving you and your pets.